The Dale & Cecil subscription plan offers Dale & Cecil users the option to purchase Dale & Cecil’s products on an automated monthly subscription delivery system. 

Once you’ve made your first order, gift selection, payment, delivery, and order confirmation for the subsequent months would be triggered on the same date of each month. For example, if you made your first order on 6 Sep 2022, your next payment will be triggered on 6 Oct 2022. Delivery will take 2 – 5 working days.

You may place your order on any day of the month. However, do note that your subsequent deliveries will be triggered on the same date of each recurring month as the date you made your first order. For example, if you made your first order on 6 Sep 2022, your next order will be triggered on 6 Oct 2022.

Your order will be triggered on the same date of each recurring month as the date you made your first order. For example, if you made your first order on 6 Sep 2022, your next payment will be triggered on 6 Oct 2022. Delivery will take about 3 – 5 working days.

Upon signing up for our subscription plan, you will receive your order products within 3 – 5 working days once your order is confirmed and payment successfully made.  

For deliveries in the subsequent months, 

• Payment will be triggered and automatically processed on the same date of each recurring month as the date you made your first order. You will receive your order within 3 – 5 working days once payment is successful.
• Subscription will continue until you choose to cancel.  

There are no sign-up charges for the Dale & Cecil subscription plan. Which you may cancel this subscription at any time.

Yes, the payment will only be deducted from your credit card on the same date of each recurring month as the date you made your first order. For example, if you made your first order on 6 Sep 2022, your next payment will be triggered on 6 Oct 2022. The payment process will be automated.

Monthly recurring subscription orders will happen on the same day of the month as your first order, and delivery will be arranged automatically and delivered to you within 3-5 working days after successful monthly payment.

As a gauge, here is the standard delivery schedule for orders

For orders purchased before 3pm on Mondays – Fridays, it will be processed on the same day.

For orders purchased after 3pm on Mondays – Thursdays, it will be processed during the following working day.

For orders purchased after 3pm on Fridays, or weekends, it will be processed on Monday or next working day.

Unfortunately, the delivery schedule of the subscription plan is automated to happen on the same day of the month as your first order. Hence, we are unable to change the delivery period.

If you are unavailable to receive your items during any month, you may indicate your delivery instructions accordingly. Examples could be to place it in the shoe rack, riser. Alternatively, you may change your delivery address for that month to another address to receive on your behalf. Please note that new addresses need to be received 3 working days before your order renewal date. You may switch back to your original address after this delivery.

No. If you are looking to increase the number of bundle(s) delivered to you monthly, you will need to sign-up for a new subscription plan for the additional bundle(s).

If you are looking to switch your product range, you will need to cancel your current subscription plan and sign-up for a new subscription with a new product assortment. 

At this point, we only offer monthly subscription plans.

You may choose to cancel anytime.

Yes, the subscription plan will continue until you choose to cancel.